OUR BOOKING POLICIES:
BOOKING AN APPOINTMENT signifies that you are committed to the process. You've read and understand the information provided to you on this site.
NON-REFUNDABLE BOOKING FEES of 50% of the cost of the procedure are required to reserve a specific block of time on our calendar. Since no one else can book this time slot, THIS PORTION IS NOT REFUNDABLE IF YOU CANCEL YOUR APPOINTMENT FOR ANY REASON.
YOU MAY RESET YOUR APPOINTMENT (as many times as you need to) WITHOUT ANY PENALTY AS LONG AS YOU GIVE US 5+ DAYS NOTICE. This will allow another person the appropriate amount of time to plan to fill your spot.
Exceptions will be considered with proof of severe unforeseen or unavoidable circumstances.
We invite you to read over the information links on this page to make sure you are a candidate for the services we offer.
Booking any cosmetic procedure should NOT be taken lightly. This process requires thought and planning because it leans more toward surgery than a normal cosmetic procedure like hair, nails or lashes.
BY BOOKING THIS APPOINTMENT, YOU AGREE WITH OUR OUR "LESS IS BEST" CONCEPT AND ARE WILLING TO RETURN FOR SUBSEQUENT FOLLOWUP SESSIONS TO COMPLETE THE WORK AND YOU UNDERSTAND OUR RECOMMENDATIONS AND POLICIES BELOW.
We look forward to working with people who understand and agree with our LESS IS MORE approach. This means less work is done upfront to give us the opportunity to evaluate how things settle in on a small scale, then build toward your desired result over a period of a few months in subsequent perfecting sessions.
So don't be surprised if your work is too light. This is the case for most people.... This means almost no one is left with work that is too dark. Doing this allows us to get "closer to perfection" without crossing that line of regret! And please realize, that while YOU ARE IN GREAT HANDS HERE, absolute perfection does not exist. There will always be something to work on. You just have to be realistic about your expectations and choose not to be radical in your idea of perfection. Working in SKIN can be problematic at times, and your patience is required in order to achieve optimal (not perfect) results.
Appointments are set for a normal allotted amount of time. We allow appointments to run one hour over the allotted time because we understand this is your face - and we want things to be as perfect as you do. However, if the appointment runs longer than one hour over the appiontment will be called to an end. If time allows, extra time beyond , will be billed at an additional $250 per hour.
WE HAVE A NEW BOOKING SYSTEM: Vagaro.com/Permetika
We think it's pretty seamless, but if you encounter any challenges, please let us know by TEXTING 713-443-8999. Screenshots are particularly helpful in troubleshooting issues.
IN THE EVENT OF A SCHEDULING EMERGENCY:
STEP ONE: THE FASTEST WAY TO LET YOU KNOW THAT THERE HAS BEEN AN EMERGENCY ON OUR END
is to move your appointment to our next available opening. This move will trigger a NEW confirmation to alert you that there has been a change in the schedule. You will be notified of the change by TEXT AND EMAIL
STEP TWO: IF ACCEPTABLE, no further contact is necessary.
STEP THREE: IF UNACCEPTABLE, you may reset your appointment from the confirmation notice.
If you need help, or more information, please text us at: 713-443-899
OUT OF TOWN TRAVELERS:
WHEN YOU BOOK AN APPOINTMENT TO TRAVEL TO HOUSTON, it is clearly a greater risk if either of us encounter any unforeseen circumstances, including INCLEMENT WEATHER, ILLNESS, ACCIDENTS. We will do everything within our power to avoid such a situation. However, if anything at all, prevents us from performing your procedure, we will gladly reset your appointment , however we shall assume no financial responsibility for the appointment, travelers flight, food, hotel, car rental, insurances. NO EXCEPTIONS - So we highly recommend that you purchase travel insurance to cover potential losses.
PRE-CARE & AFTERCARE is required (Read about taking Arnica Montana before your procedure date.)
APPOINTMENT BOOKINGS, including changes, should be initiated by the client, from this website. This automated system ensures that bookings are created according to your schedule. You may use this opportunity to leave us a message and update your client information, as needed. Once appointment is set, you will receive a CONFIRMATION BY EMAIL and a TEXT. At this time, you will be given an option to accept or change the appointments.
There are things that you can read/do to help maximize your experience. And there are things that will sabotage it as well... So please PLAN to PLAN! There are links showing the most important pages to read. I know there is a lot of information to absorb, but it's worth the effort as there are inherent risks possible with every procedure... and this holds true with every artist.
ARTISTRY is our strength! But even though our success rate is extremely high, but we still cannot completely control our canvas (your skin) . Nothing is ever certain in a biological system, so you should plan on multiple treatments to build upon the work.
What can happen? Pigment rejection, allergic reactions and hyperpigmentation and keloid scarring may still occur, even after testing. However, because of conservative approach, we are able to greatly minimize such risks so that adjustments are easy to make.
If you have any questions, please be sure to contact us so we can help. We are looking forward to working with people who embrace our process and we are looking forward to providing you the highest care possible and will do so in a clean and friendly environment!
REFUNDS: All treatments are non-refundable once the work has been done. No exceptions...
You will need to be patient with the process and schedule your next visit:
If you feel that your initial treatment did not deliver satisfactory results, please remember that all skin is unique and holds color differently. For this reason, we apply our first session on the lighter side to test for color compatibility, before packing in too much color.
Adjustments will be made at your followup session, not before. THIS IS DONE FOR YOUR ULTIMATE SATISFACTION and takes patience on your part. If you would prefer the color to be too dark rather than too light, we may not be the right fit for you, as we are also concerned with our reputation as well.
There is currently NO TAX on services in the state of Texas.
The booking fee is transferrable to the new date when a 5 day notice is given. A five (5) day notice is required to allow time to prepare for the person filling your spot.
As long as the 5 day notice is honored, you may change your appointment as often as you need to without informing our office. Do this by searching your email for your last appointment notification. There you will find a link to reset your appointment. As always, if you need help, please contact us through our website messaging system.
A 5 DAY NOTICE OF CANCELLATION is required to move your appointment. NO EXCEPTIONS.
If a 5 day notice is not given, your booking fee will be forfeited due to the loss of an appointment and the fact that it is virtually impossible to fill and allow another client time to prepare.
You will be able to book a new appointment by booking a new spot with a new booking fee.
If you are contagious or running a fever you will need to postpone your appointment.
If you are on antibiotics at the time of your appointment, there is a possibility that the treatment will not heal with optimal results since medication is fighting to rid your body of a bug... and it may see the pigment as a potential threat, even though it's not.
TRUE EMERGENCY SITUATIONS:
We do understand that things will not always work out like we planned, and will do everything in power to accommodate your EMERGENCY SITUATION.
IF A TRUE EMERGENCY SITUATION OCCURS, WE WILL GLADLY WORK WITH YOU TO RESET YOUR APPOINTMENT WITH NO PENALTY.
IN ORDER TO AVOID AWKWARD OR CONFUSING SITUATIONS . . . IF A TRUE EMERGENCY OCCURS WITHIN THE THREE (3) DAY CANCELLATION WINDOW THAT PREVENTS YOU FROM COMING, JUST SEND US A SCREENSHOT OF A DOCTOR'S APPOINTMENT RECEIPT, DEATH IN THE FAMILY, ETC. TO 713-443-8999. ARTICLE, (WITH A CURRENT DATE) AND
Poor planning does not count. Our booking policies are geared toward preventing last minute cancellations or postponements. So if you forgot your appointment, or your hair appointment is running late, etc... your booking fee will be forfeited.
CANCELLATIONS WITHOUT PROOF OF A LIFE ALTERING EVENT OR EXTREME ILLNESS WILL FORFEIT YOUR BOOKING FEE. NO EXCEPTIONS.
THANK YOU IN ADVANCE FOR YOUR COOPERATION AND UNDERSTANDING.