PRIOR TO BOOKING - PLEASE READ REQUIREMENTS
MORE TIPS TO CONSIDER BEFORE BOOKING:
OUR BOOKING POLICY:
WE REQUIRE A 5 DAY NOTICE TO RESET YOUR APPOINTMENT.
BOOKING AN APPOINTMENT with us signifies that you have read and understand the information provided to you on this site.
BOOKING FEES ARE NON-REFUNDABLE. When you reserve a specific block of time on our calendar, it can be used for no one else. If you cancel within a week, it is unlikely that we can fill that spot because others need the same time to prepare that you needed.
This fee is applied to the final cost of your procedure.
WE HAVE A NEW BOOKING SYSTEM:
We think it's pretty seamless, but if you encounter any challenges, please let us know by TEXTING 713-443-8999. Screenshots are particularly helpful in troubleshooting issues. THANK YOU!
IF YOU BOOK AN APPOINTMENT WITH US... THIS BECOMES OUR INDICATION THAT YOU UNDERSTAND & AGREE WITH THE POLICIES, MINDSET, GUIDELINES & PRICING INCLUDING THE NEED TO RETURN FOR 2+ FOLLOWUP SESSIONS.
OUT OF TOWN TRAVELERS: WHEN YOU BOOK AN APPOINTMENT TO TRAVEL TO HOUSTON, It is clearly a greater risk if you encounter any unforeseen circumstances, including INCLEMENT WEATHER, ILLNESS, ACCIDENTS, - ON YOUR PART OR OURS. We will do everything within our power to avoid such a situation. However, if anything at all, prevents us from performing your procedure, we shall assume no financial responsibility for the appointment, travelers flight, food, hotel, car rental, insurances. NO EXCEPTIONS - So we highly recommend that you purchase travel insurance to cover potential losses.
PRE-CARE & AFTERCARE is required (Read about taking Arnica Montana before your procedure date.)
APPOINTMENT BOOKINGS, including changes, should be initiated by the client, from this website. This automated system ensures that bookings are created according to your schedule. You may use this opportunity to leave us a message and update your client information, as needed. Once appointment is set, you will receive a CONFIRMATION BY EMAIL and a TEXT. At this time, you will be given an option to accept or change the appointments.
There are things that you can read/do to help maximize your experience. And there are things that will sabotage it as well... So please PLAN to PLAN! There are links showing the most important pages to read. I know there is a lot of information to absorb, but it's worth the effort as there are inherent risks possible with every procedure... and this holds true with every artist.
Even though our success rate is extremely high, but we still cannot completely control our canvas (your skin) as nothing is ever certain in a biological system. ARTISTRY is not an area of concern and you will not leave with a disaster on your face!
PHYSIOLOGICAL EXAMPLES happen less than 2% of the time and may include: Pigment rejection, Allergic reactions and hyperpigmentation and keloid scarring may still occur, even after testing. However, because of conservative approach, we are able to greatly minimize such risks so that adjustments are easy to make.
If you have any questions, please be sure to contact us so we can help. We are looking forward to working with people who embrace our process and we are looking forward to providing you the highest care possible and will do so in a clean and friendly environment!
REFUNDS: All treatments are non-refundable, no exceptions since the work has been done. You will need to be patient with the process and schedule your next visit:
If you feel that your initial treatment did not deliver satisfactory results, please remember that all skin is unique and holds color differently. For this reason, we apply our first session on the lighter side to test for color compatibility, before packing in too much color.
Adjustments will be made at your followup session, not before. THIS IS DONE FOR YOUR ULTIMATE SATISFACTION and takes patience on your part. If you would prefer the color to be too dark rather than too light, we may not be the right fit for you, as we are also concerned with our reputation as well.
There is currently NO TAX on services in the state of Texas.
The booking fee is transferrable to the new date when a 3 day notice is given. A three (3) day notice is required to allow time to prepare for the person filling your spot. As long as the 3 day notice is honored, you may change your appointment as often as you need to without informing our office. Do this by searching your email for your last appointment notification. There you will find a link to reset your appointment. As always, if you need help, please contact us through our website messaging system.
A 3 DAY NOTICE OF CANCELLATION is required to move your appointment. NO EXCEPTIONS.
If a 3 day notice is not given, your booking fee will be forfeited due to the loss of an appointment and the fact that it is virtually impossible to fill and allow another client time to prepare.
You will be able to book a new appointment by booking a new spot with a new booking fee.
If you are contagious or running a fever you will need to postpone your appointment.
If you are on antibiotics at the time of your appointment, there is a possibility that the treatment will not heal with optimal results since medication is fighting to rid your body of a bug... and it may see the pigment as a potential threat, even though it's not.
TRUE EMERGENCY SITUATIONS:
We do understand that things will not always work out like we planned, and will do everything in power to accommodate your EMERGENCY SITUATION.
IF A TRUE EMERGENCY SITUATION OCCURS, WE WILL GLADLY WORK WITH YOU TO RESET YOUR APPOINTMENT WITH NO PENALTY.
IN ORDER TO AVOID AWKWARD OR CONFUSING SITUATIONS . . . IF A TRUE EMERGENCY OCCURS WITHIN THE THREE (3) DAY CANCELLATION WINDOW THAT PREVENTS YOU FROM COMING, JUST SEND US A SCREENSHOT OF A DOCTOR'S APPOINTMENT RECEIPT, DEATH IN THE FAMILY, ETC. TO 713-443-8999. ARTICLE, (WITH A CURRENT DATE) AND
Poor planning does not count. Our booking policies are geared toward preventing last minute cancellations or postponements. So if you forgot your appointment, or your hair appointment is running late, etc... your booking fee will be forfeited.
CANCELLATIONS WILL FORFEIT YOUR BOOKING FEE. NO EXCEPTIONS.
THANK YOU IN ADVANCE FOR YOUR COOPERATION AND UNDERSTANDING.
A lot of work has gone into the preparation of this website
because the information contained within it may
affect the success of your procedure.
IN THE EVENT OF A SCHEDULING EMERGENCY ON OUR PART:
WE WILL FIRST ADJUST THE CALENDAR WITH A NEW BOOKING WHICH WILL INIATE AN IMMEDIATE CONFIRMATION TEXT AND EMAIL TO YOU. THIS IS THE FASTEST WAY TO RELAY THAT THERE IS A CHALLENGE WITH KEEPING YOUR APPOINTMENT.
YOU MAY ACCEPT OR RESET THIS BOOKING. IF YOU NEED FURTHER INFORMATION, PLEASE TEXT: